Delivery, availability of goods
1. delivery times stated by us are calculated from the time of our order confirmation, subject to prior payment of the purchase price (except in the case of purchase on account). If no or no deviating delivery time is specified for the respective goods in our online store, it shall be 3 to 4 days.
2. if no copies of the product selected by the customer are available at the time of the customer’s order, the supplier shall inform the customer of this immediately in the order confirmation. If the product is permanently unavailable, the supplier shall refrain from issuing a declaration of acceptance. In this case, a contract is not concluded.
3. if the product designated by the customer in the order is only temporarily unavailable, the supplier shall also inform the customer of this immediately in the order confirmation.
Prices and shipping costs
1. all prices stated on the provider’s website include the applicable statutory value added tax.
2. the corresponding shipping costs are indicated to the customer in the order form and are to be borne by the customer, unless the customer makes use of his right of withdrawal.
3. we charge a shipping fee of 4.95 euros within Germany. The shipping costs to the Netherlands, Belgium, Luxembourg, Austria, Denmark, France, Poland, the Czech Republic and Switzerland are 8.95 euros. The shipping costs to Great Britain, Italy, Slovakia, Sweden, Slovenia, Spain, Hungary, Estonia, Bulgaria, Finland, Ireland, Croatia, Latvia, Lithuania, Norway, Portugal, Romania and Greece are 15.95 euros.
Please send us an e-mail (kontakt@colostrum.de) or call us (phone +49 (0) 8231 98971-0) if your country is not listed to find out the shipping costs.
